Frustrated CEO on his chair

Why So Many Small Time CEO’s Stay Small Time

Gary is a small time example of the American Dream. For the purpose of this article, gender is not the...

cash and gold coins Investment that Always Pays

The One Investment that Always Pays

Is this a good time to invest, or a bad time? When the Dow drops, is that a good time...

lazy customer service agent

Defining Customer Service: It’s Obvious, Isn’t It?

Diagnosing Employee Disengagement in Customer Service Here’s a simple question: What is a CSR? Here’s the simple answer: A CSR...

Totally Engaged Millennials in USS Abraham Lincoln

All Hands on Deck – That Includes Millennials

The USS Abraham Lincoln is one of the most powerful weapons on Earth. As tension mounts with North Korea and...

Millennial vs baby Boomers

Star Wars – Millennials vs Boomers

What Can We Learn from Rey and The Last Jedi In the latest Star Wars saga, we see a re-occurrence...

Lady with 2 phones confused - Bad Communication

The Gist of Our Problems Is Bad Communication

One of the areas of workplace human dynamics that is the most expensive, is the lack of communication. I’m not...

Problem With Youth is Inexperience

The Problem With Youth Isn’t Attitude, It’s…

There’s a proverb which states that the strength of a chain is limited by it’s weakest link. In recent years...

Bad Communication

How Bad Is Our Communication?

If one of the most leading causes of expensive mistakes in the corporate realm is from bad communication skills (it...

Synergy vs Team

Synergy vs Team

In the previous post “Team is a 4-Letter Word” the rationale behind the title is that the word “team” has...

Team is a 4 letter word

Team is a 4-Letter Word

In a previous offering of “Think About It…” I described how words can come to mean something different, and often...